Careers at Switch Store
Join the Switch Store Team
At Switch Store, we're on a mission to make premium tech accessible to everyone in Southern Africa. We're growing fast and looking for passionate, driven individuals to grow with us.
📋 Current Opening: Sales & Order Processing Assistant
Location: Northern Cape, South Africa
Type: Full-Time
Department: Sales & Operations
About the Role
We're looking for a motivated and detail-oriented Sales & Order Processing Assistant to join our Northern Cape team. In this role, you'll be the heartbeat of our day-to-day operations — ensuring orders are processed accurately and efficiently, and that every customer interaction reflects the Switch Store standard of excellence.
Key Responsibilities
- Process customer orders accurately and timeously
- Assist walk-in and online customers with product queries and purchases
- Coordinate with the fulfillment team to ensure timely dispatch
- Handle basic customer service queries, returns, and exchanges
- Maintain accurate records of sales and order activity
- Support stock management and inventory counts
What We're Looking For
- Matric certificate (Grade 12) or equivalent
- Previous experience in retail, sales, or order processing is an advantage
- Strong attention to detail and organisational skills
- Good communication skills in English (additional local languages are a plus)
- Comfortable using computers and basic software (training provided)
- A positive, customer-first attitude
What We Offer
- Competitive salary commensurate with experience
- A supportive and energetic team environment
- Opportunity to grow within a fast-scaling premium tech brand
- Staff discounts on Switch Store products
How to Apply
Send your CV and a short cover letter to [careers@switchstore.co.za] with the subject line: "Sales & Order Processing Assistant – Northern Cape".
Applications close when the position is filled. Only shortlisted candidates will be contacted.
Switch Store is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.